Top 7 AI Agent Development Companies in Australia and New Zealand

Top 7 AI Agent Development Companies in Australia and New Zealand

Top 7 AI Agent Development Companies in Australia and New Zealand


AI agents are changing how businesses manage customer support, automate workflows, process documents, and connect business systems. Unlike basic chatbots, AI agents can handle multi-step tasks, use connected tools, and take actions based on defined instructions.


Australia and New Zealand have a growing range of AI development companies offering custom agents, enterprise automation, and agentic AI solutions. Here are seven companies worth considering. This is an editorial shortlist, not a formal ranking.


1. Dev Technosys


Dev Technosys offers AI agent and copilot development as part of its AI services. Its capabilities include building custom AI-powered systems, intelligent assistants, and workflow automation solutions for business requirements.


Web And Mobile App Development Company+1


Key services:


  1. AI agent and copilot development
  2. Generative AI development
  3. Custom AI applications
  4. Chatbot and conversational AI
  5. AI-powered business automation

Best for: Businesses looking for custom AI agents and software integrations for operational workflows.


2. Shift AI


Shift AI focuses on deploying managed AI agents for business processes. Its offerings include voice and chat agents designed for customer service, lead generation, and workflow automation.


theshift.ai


Key services:


  1. Voice AI agents
  2. Customer service automation
  3. Lead qualification agents
  4. Chat-based AI assistants
  5. Workflow automation

Best for: Businesses that want to deploy customer-facing agents quickly.


3. Osher Digital


Osher Digital builds custom AI agents that can read documents, respond to enquiries, update business systems, and complete multi-step tasks. The company describes production deployments across sectors including recruitment, insurance, healthcare, and property.


Osher Digital


Key services:


  1. Custom AI agent development
  2. Document processing automation
  3. Customer enquiry automation
  4. Business system integrations
  5. Workflow automation

Best for: Organizations looking to automate specific operational tasks using custom AI agents.


Read: Top 9 Generative AI Development Companies in the USA


4. Datacom


Datacom offers enterprise AI services, including intelligent agents and AI-powered productivity solutions. Its work is relevant to organizations looking to introduce AI into existing enterprise and government environments.


Levy Street


Key services:


  1. Enterprise AI solutions
  2. Intelligent AI agents
  3. AI-powered productivity tools
  4. Business process automation
  5. Enterprise technology integration

Best for: Large organizations seeking enterprise-level AI adoption and integration.


5. Levy Street


Levy Street develops custom AI agents that connect with business systems such as Xero, Microsoft 365, and HubSpot. Its approach includes action-level permissions, human approval for sensitive operations, and pre-release testing.


Levy Street


Key services:


  1. Custom AI agent development
  2. Business system integrations
  3. Agent evaluation and testing
  4. Human-in-the-loop workflows
  5. AI engineering support

Best for: Businesses that need controlled AI agents capable of performing actions inside core business systems.


6. Avtrix Software Solutions


Avtrix Software Solutions develops AI agents and automation solutions for business workflows. Its published capabilities include integrations with platforms such as Xero, MYOB, HubSpot, Salesforce, and Microsoft 365, alongside approval steps and audit logs.


Levy Street+1


Key services:


  1. Custom AI agents
  2. Workflow automation
  3. Business software integrations
  4. Approval-based automation
  5. AI-powered process improvement

Best for: Small and medium-sized businesses seeking practical AI agents connected to existing software.


7. ElementX


ElementX designs, builds, and deploys AI solutions for enterprise and government organizations. Its published services include knowledge agents, customer assistants, and agentic AI systems.


agencies.nz+1


Key services:


  1. Enterprise AI development
  2. Knowledge-based AI agents
  3. Customer-facing AI assistants
  4. Agentic AI solutions
  5. AI system integration

Best for: Enterprises and public-sector organizations developing AI-powered services and internal systems.


Quick Comparison


Company

Main focus

Dev Technosys

Custom AI agents and copilot development

Shift AI

Voice, chat, and managed agents

Osher Digital

Custom operational AI agents

Datacom

Enterprise AI and intelligent agents

Levy Street

Integrated and governed AI agents

Avtrix Software Solutions

AI agents and workflow automation

ElementX

Enterprise and knowledge-based agents


How to Choose an AI Agent Development Company


Before selecting a development partner, consider these factors:


  1. Business requirements: Identify the tasks the agent should perform and the systems it needs to access.
  2. Integration capabilities: Check whether the company can connect agents with your CRM, ERP, communication tools, and databases.
  3. Security and permissions: Look for access controls, audit logs, and approval steps for sensitive actions.
  4. Testing and reliability: Ask how agents are evaluated before deployment and monitored after launch.
  5. Scalability: Choose a solution that can support additional workflows and users as your business grows.
  6. Ongoing support: Confirm whether maintenance, model updates, and performance improvements are included.

FAQs


1. What is AI agent development?


AI agent development involves creating AI-powered systems that can understand instructions, make decisions within defined limits, use connected tools, and complete tasks with varying levels of autonomy.


2. How are AI agents different from chatbots?


Traditional chatbots mainly respond to user questions. AI agents can also interact with software, retrieve information, update records, and execute multi-step workflows.


3. Which industries can benefit from AI agents?


Healthcare, finance, retail, real estate, education, logistics, and professional services can use AI agents to automate repetitive tasks and improve operational efficiency.


4. Can AI agents integrate with existing business software?


Yes. Custom AI agents can connect with CRMs, ERPs, databases, email platforms, and other business applications through APIs and approved integrations.


5. How much does AI agent development cost?


Costs depend on agent complexity, integrations, security requirements, model usage, and ongoing support. Businesses should request a project-specific estimate.


Conclusion


AI agent development is becoming an important part of digital transformation across Australia and New Zealand.


Companies such as Shift AI, Osher Digital, Datacom, Levy Street, and ElementX offer different approaches to AI automation, enterprise integration, and agentic systems.


For businesses seeking custom AI agents, Dev Technosys offers AI agent and copilot development alongside its broader AI and software development services. The best partner depends on the complexity of the workflow, integration requirements, and level of autonomy needed.


Editorial note: This list combines specialist AI agent developers with broader technology and enterprise AI providers. It is not an independently verified ranking, and service capabilities should be confirmed directly before choosing a provider.