Diversified Consultants Phone Harassment: Know Your Rights and How to Protect Yourself
Understanding Diversified Consultants and Debt Collection Harassment
If you're receiving unwanted or threatening calls from Diversified Consultants, you may be experiencing debt collection harassment. While debt collectors have the legal right to collect outstanding debts, they must follow strict federal and state laws. Recognizing your rights and taking proper action can help you stop harassment, protect your finances, and regain peace of mind.
Who Is Diversified Consultants?
Diversified Consultants is a debt collection agency that works on behalf of creditors to recover delinquent accounts. While authorized to contact consumers regarding unpaid debts, some individuals report aggressive phone calls, threats, and practices that may violate the law.
Legal Protections Under FDCPA and TCPA
The Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA) protect consumers from abusive debt collection tactics. Under these laws, debt collectors like Diversified Consultants are prohibited from:
Harassment or Threats
Repeated calls, offensive language, or false legal threats are not allowed.
Misrepresentation
Debt collectors cannot falsely claim debt amounts or authority they do not have.
Ignoring Cease-and-Desist Requests
Continuing to contact you after a written request to stop is illegal.
Unfair Practices
Using tactics to intimidate, manipulate, or coerce payment is strictly prohibited.
Common Complaints Against Diversified Consultants
Consumers have reported several issues, including:
Persistent and Disruptive Calls
Frequent calls that interfere with daily life or sleep.
Failure to Provide Debt Validation
Not providing written proof of the debt when requested.
Attempting to Collect Invalid Debts
Collecting debts that are disputed, inaccurate, or already resolved.
Keeping a record of all communications is important if legal action becomes necessary.
Steps to Protect Yourself
Keep Detailed Records
Track every call, email, or letter from Diversified Consultants. Accurate documentation is critical for proof of harassment or violations.
Request Debt Validation
Under the FDCPA, you have the right to request written validation of any debt. Diversified Consultants must provide verification within five days of initial contact.
Send a Cease-and-Desist Letter
A formal written request can require Diversified Consultants to stop contacting you. After receiving this, they may only reach out to confirm the request or notify you of legal action.
Consult a Consumer Protection Attorney
A qualified attorney can advise you on your rights, negotiate with the collection agency, and file claims if Diversified Consultants violates debt collection laws.
Legal Recourse and Compensation
If Diversified Consultants violates FDCPA or TCPA regulations, you may be entitled to:
Statutory Damages
Up to $1,000 per violation.
Actual Damages
Compensation for financial loss, stress, or anxiety caused by illegal collection practices.
Attorney’s Fees
Often awarded to plaintiffs, making legal action more accessible.
Reporting Violations
You can report illegal or abusive practices to government agencies like:
- Consumer Financial Protection Bureau (CFPB)
- Federal Trade Commission (FTC)
- State Attorney General’s Office
Filing complaints establishes a record that may support further legal action if necessary.
Take Action Today
You don’t have to endure harassment from Diversified Consultants. By documenting communications, requesting debt validation, and consulting an attorney, you can stop unwanted calls, enforce your legal rights, and safeguard your financial security. Knowledge of your rights is the first step toward reclaiming control over your finances.