Best Trustpilot Alternatives for Collecting Customer Reviews in 2025
Online reviews are one of the most powerful ways to build trust with potential customers. Platforms like Trustpilot have helped businesses gather and showcase customer feedback. But Trustpilot isn't the only option. Whether you’re looking for better features, lower pricing, or more customization, there are plenty of great Trustpilot alternatives out there.
In this blog, we’ll explore 8 top alternatives to Trustpilot that can help you grow your reputation online.
Google Reviews
Google Reviews is one of the most widely trusted review platforms. Since reviews appear directly in Google search results and Maps, they increase your visibility and credibility. Businesses can also respond to reviews and show customers they care.
Why it's a good alternative:
- Trusted by millions
- Boosts SEO and local search visibility
- Easy for customers to leave reviews
2. Yelp
Yelp is especially popular for local businesses, restaurants, and service providers. It has a strong user base and offers a review filter to highlight trustworthy feedback.
Why it's a good alternative:
- Strong in local and hospitality sectors
- Active user community
- Great for small businesses
3. Tagembed
Tagembed is not a review collection tool but an excellent review display platform. It allows you to collect reviews from Google, Facebook, Yelp, and more — then embed Google reviews on your website beautifully, without any coding.
Why it's a good alternative:
- Displays reviews from multiple sources in one widget
- Easy to install (WordPress plugin available)
- Customizable and responsive design
- No coding needed
4. Feefo
Feefo helps you gather verified customer reviews by sending post-purchase emails to real buyers. It’s a trusted platform for authentic feedback.
Why it's a good alternative:
- Verified reviews only
- Great analytics and reporting tools
- Useful for ecommerce and retail brands
5. Reviews.io
Reviews.io gives you control over your review collection and display. It integrates well with ecommerce platforms like Shopify and WooCommerce and also offers photo and video reviews.
Why it's a good alternative:
- Easy to collect and manage reviews
- Visual review options
- Social media integrations
6. TrustSpot
TrustSpot focuses on user-generated content (UGC) like photos, videos, and product reviews. It helps brands collect visual testimonials that can be embedded on product pages and landing pages.
Why it's a good alternative:
- Emphasizes visual UGC
- Custom review request emails
- Good for social proof
7. Sitejabber
Sitejabber is a review platform for businesses and consumers. It’s especially useful for SaaS products and online services. Businesses can claim their profile and respond to customer feedback.
Why it's a good alternative:
- Free and paid plans
- Trusted by tech companies
- Helps improve brand credibility
8. Capterra
Capterra is ideal for software and SaaS companies. It helps collect detailed, structured reviews and gives users the ability to compare tools.
Why it's a good alternative:
- Tailored for software businesses
- Professional, in-depth reviews
- Strong presence in B2B space
Conclusion
While Trustpilot is a popular platform, it may not fit every business’s needs. Whether you want more visual reviews, local SEO support, or better customization, these Trustpilot alternatives offer solid solutions.
Don't forget — tools like Tagembed can help you display your reviews beautifully across your website, no matter where they come from. The right review strategy can build trust, increase conversions, and grow your brand.
Choose what fits best for your business and start building stronger customer connections today.